Global Capability Center (GCC)
Powering Global Ambitions with India's Talent Advantage

Pierag builds high-performance GCCs tailored to your growth journey offering cost-effective scalability, cutting edge innovation, and domain-aligned expertise.

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Why Choose Us
Why India, Why Pierag?

India is home to 60% of the world's offshoring operations and is projected to house over 2,700+ GCCs by 2030. With access to world-class professionals, cost-efficient operations, and digital infrastructure, India is the definitive destination for next-gen global delivery centers. accelerate growth across your organization.

What sets Pierag apart?
15+ years

of GCC building experience

Expert in

setting up centers for top CPA firms, VCs & global MNCs

80%

Retention rate – Surpassing the industry average of 70%​

JV success

with Baker Tilly US for a fully integrated GCC

Process Excellence
GCC Operating Models
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COCO Model

In this model, clients maintain full ownership and operational control of their GCC, ensuring tight alignment with corporate culture, intellectual property (IP) protection, and strategic objectives. This model is ideal for established organizations with significant resources and a long-term vision for innovation hubs.

Explore Model
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02
COPO Model

This model allows clients to retain ownership of the GCC’s strategic direction and IP while outsourcing day-to-day operations to a trusted partner like Pierag. This hybrid approach offers cost efficiency, rapid scalability, and reduced operational risk, making it ideal for mid-sized firms or those entering new markets.

Explore Model
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03
BOT Model

The BOT model involves Pierag building and operating the GCC on behalf of the client before transferring ownership after a specified period. This model minimizes initial investment and risk, making it suitable for clients exploring new markets or seeking phased ownership.

Explore Model
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COCO Model
Site Selection and Infrastructure Setup
Pierag conducts comprehensive market analysis to identify optimal locations in India, considering factors like talent availability, infrastructure quality, and cost efficiency. We assist in securing facilities, ensuring compliance with local regulations, and setting up IT and physical infrastructure tailored to the client’s needs.
Talent Acquisition and Onboarding
Leveraging India’s vast talent pool, Pierag recruits skilled professionals aligned with the client’s technical and cultural requirements. We facilitate onboarding processes, including training programs to ensure seamless integration with corporate standards.
Regulatory and Compliance Guidance
Pierag provides expert advice on navigating India’s complex regulatory environment, including labor laws, tax structures, and data protection regulations, enabling clients to establish a compliant GCC without operational delays.
Process Optimization Consulting
While clients retain operational control, Pierag offers consulting services to standardize and scale processes, particularly for Centers of Excellence (COEs). We help design workflows that enhance efficiency and support knowledge transfer, ensuring the GCC operates as a self-sustaining entity.
Cultural Alignment Support
Pierag facilitates workshops and programs to align the GCC’s workforce with the client’s global culture, fostering collaboration and innovation.
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COPO Model
Operational Management
Pierag handles end-to-end operations, including workforce management, project execution, and quality assurance. We deploy dedicated or flexi teams tailored to client needs, ensuring seamless delivery for both long-term and short-term projects.
Customized Team Solutions
Pierag builds customized teams or assigns individual contributors based on the client’s requirements, such as sector expertise or technical specialization. Our project leads collaborate closely with clients to define roles, responsibilities, and deliverables, ensuring alignment with strategic goals.
Infrastructure Leverage
Utilizing our existing infrastructure, Pierag reduces the client’s capital expenditure by up to 60-70%. We provide access to state-of-the-art facilities, IT systems, and tools, enabling rapid GCC setup within 90 days.
Regulatory and Risk Management
Pierag manages compliance with local regulations, mitigating up to 40% of operational risks. Our expertise in labor laws, tax compliance, and data security ensures smooth operations without legal hurdles.
Scalability and Flexibility
For clients requiring portfolio, office, or sector-specific integration, Pierag aligns dedicated resource pools to meet unique project demands. We support dynamic teaming solutions, allowing clients to scale operations up or down as needed.
Joint Ventures for Strategic Alignment
In COPO-based joint ventures, Pierag partners with clients to combine strengths, ensuring cultural and technological integration. We manage operational aspects while clients retain strategic oversight, fostering long-term synergies.
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BOT Model
Build Phase Wise Expertise
Pierag designs and constructs the GCC, handling site selection, infrastructure setup, and technology integration. We invest in establishing a robust foundation, aligning with the client’s brand and strategic objectives.
Operational Excellence
During the operate phase, Pierag manages all aspects of the GCC, including talent acquisition, process execution, and performance optimization. We ensure brand presence is established and operations are stable, delivering measurable outcomes.
Seamless Transfer Process
Pierag facilitates a smooth transfer of ownership, including assets, IP, and trained personnel. We provide comprehensive documentation, training, and support to ensure the client can assume full control without disruptions.
Shared Accountability
Throughout the build and operate phases, Pierag collaborates closely with the client, sharing accountability for performance and outcomes. We align operations with the client’s long-term goals, preparing the GCC for independent operation post-transfer.
Risk Mitigation and Cost Efficiency
By handling initial investments and regulatory compliance, Pierag reduces the client’s financial and operational risks, enabling a low-risk entry into new markets.
Highlights
Case Studies & Success Stories
{ 01 }
Managing transformation project from GCC
Scope of Work Define the problem statement in sufficient detail Set up a project charter to ensure the project meets its purpose Set up a…
Managing transformation project from GCC
{ 02 }
Setting up GCC for Bakertilly, leading US Accounting Firm
Scope of Work Support for Assurance and Advisory clients in: Financial Statements Audit (including public company) Complex areas of revenue recognition and lease accounting Internal…
Setting up GCC for Bakertilly, leading US Accounting Firm
{ 03 }
Group Financial Reporting in India for a global bank
Scope of Work Process for end-to-end delivery of group financial statements Accountability and responsibility at the highest level Periodic travel to Australia to finalize the…
Group Financial Reporting in India for a global bank
How We Help You Go Live
Our 4-Step GCC Launch Process?
01
Evaluate
Readiness, real estate, cost modeling, talent planning
02
Design
Structure, location, IT, legal incorporation
03
Build
Talent hiring, infra setup, policy & compliance
04
Operate
Training, L&D, global integration, delivery reporting
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Highlights
Why Clients Choose Pierag
End-to-End Ownership
End-to-End Ownership

From setup to scale, we own every aspect of your GCC journey.

Domain Leadership
Domain Leadership

GCC experts from EY, PwC, Macquarie, and global firms.

People First
People First

80% talent retention, 60+ hours/year of technical & leadership training.

Security at Core
Security at Core

SOC 2, ISO 27001, GDPR, and customized IT models for compliance.

Flexible Delivery
Flexible Delivery

From COCO to BOT, and from dedicated teams to individual experts.

Clients
Our Key Clients
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One of the Top 10 Public Accounting Firm
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7th Largest Public Accounting firm in the US
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Largest management consulting firm in the US
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Largest Accounting Advisory firm in the US
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Large Global Advisory firm
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Top 15 Private Cloud Companies
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One of the largest solar companies in the US
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Top 10 resellers of World’s Largest e-commerce company
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One of the Top 5 Global VC Funds
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Largest food delivery company
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Most important power infrastructure companies in India
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One of the most trusted sleep solutions brand in India
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Quick commerce Market Leader in India
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India's flag carrier airline and a major international airline
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Global 3rd largest by market cap and India's largest Airline
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Leading provider of Industrial Automation & Measurement solutions in India
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World's leading Personal computer manufacturer in the US
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India's largest manufacturer of Acetyl (chemical)
Driving Impact
Our Strategic Partners
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Sanchit Gupta
Sanchit Gupta
Managing Director - Assurance
Carrying experience of over 15 years, Sanchit is a Business Strategist with credentials for setting up innovative and scalable business growth solutions. Having prior work experience with EY and investing 3 years in Houston, Texas on a large SEC filer client in the Oil & Gas sector as part of an international assignment gave Sanchit different perspectives and opportunities to work with professionals from diverse cultural backgrounds from across the globe. Sanchit brings a unique blend of his analytical, management and leadership skills to the table. Working with Pierag Consulting, he is the architect of the business and front lead operating models, firm-level policies, client-level and firm-level standard operating procedures, mobility planning, capacity planning, learning and development to enhance quality delivery, performance evaluation of the team, asset management, review of business performance, firm economics, identification, and Implementation of new technologies. Growing as a good time-manager coupled with a futuristic approach, Sanchit reflects upon his interests to fuel his curiosity with readings on economics, self-help, finance, and leadership. In moments of reflection, Our Director finds solace in the soothing melodies of meditational music in the open air, providing a tranquil escape from the demands of everyday life. Encountering every challenge that comes across through journaling, Sanchit approaches each decision with calculative precision, ensuring success at every turn.He maintains a solution-oriented mindset, an extra inclination towards technology, and goes by a belief that patience combined with smart work leads to triumph. But it’s not all about numbers and the strategy – Sanchit is also a symbol of prevalence and determination, having completed a challenging 10km marathon. And now, amidst the hustle and bustle of professional life, he has reignited his childhood passion for cycling, thus embracing the joy of movement while maintaining a healthy mindset. Outside the office, Our Director embraces life’s simple pleasures, enjoying leisurely walks on weekends, regularly practicing fitment routines, and exploring diverse cuisines. Having explored the fair part of the US, Europe, and India, he extends his desire to travel the world and engage in different cultures and food.
Professional Qualifications and Certifications:
  • Chartered Accountant
  • Certified Public Accountant (AICPA)
  • Company Secretary
  • Chief Financial Analyst
  • Bachelor of Commerce
Expertise:
  • Assurance (Statutory Audits)
  • Data Analytics
  • Client Sectors include Oil & Gas, Technology, Consumer Retail and E-Commerce
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Abhishek Gupta
Abhishek Gupta
Founder and Managing Partner
Abhishek, describing himself as a visionary, combined his passion towards work with consistency and marked his two decades of professional journey as a leading expert in the offshoring industry - Global Assurance, Advisory services, and Business Controllership. Explicitly showcasing his passion towards his work, Abhishek has paved his way from serving Assurance clients in PwC, then being a Financial Controller with Fullerton (Temasek entity), followed by being a part of the core leadership team for EY Global Delivery Services and leading the Americas Assurance commercial practice and managing a team of 1600 professionals. Along with being an expert in diverse fields of Assurance and Advisory, Abhishek sits on the advisory board of various prestigious institutions complementing his traits as a compassionate leader and a great mentor, motivating others by stimulating their creative perspective and precision in thoughts. His mantra? It’s simple yet powerful: be passionate, love what you do, and approach challenges with a solution-oriented mindset; thereby driving the organization of 150+ professionals with the purpose of “Inspiring people to do things that inspire them.” With a curious mind, always eager to expand his knowledge horizon, talking about something interesting like a unique business plan, futuristic approaches, aspirations and much more, excites Abhishek a lot. Drawing engagement from the discussions and optimistic feedback from his loved ones, he finds peace in knowing that his approaches lead to positive outcomes. An ambitious and futuristic entrepreneur who enjoys producing events, shopping, and connecting with family and friends during weekends, our Founder is a perfect blend of productivity, innovation, and joy. Aligning his interests in event management to now managing an entire venture, Abhishek sums up his journey as enjoyable, accomplished, and with no regrets.

Professional Qualifications and Certifications:

  • Chartered Accountant
  • Bachelor of Commerce

Expertise:

  • Global Assurance (Audits) and Advisory
  • Building scalable solutions – GCCs, Offshoring
  • Private Client services
  • Business controllership
  • Growth Strategy
  • Margin improvement and Cost Optimization
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Dipesh Khushalani
Dipesh Khushalani
Director - Technology Risk Advisory

Dipesh's journey is a testament to the amalgamation of passion and diverse experiences. His enthusiasm for computer games and experimentation with technology laid the groundwork for a career in this field. He has built a comprehensive skillset from his tenures at leading firms like KPMG India and SBI Cards, specializing in a wide range of areas including Privacy (GDPR, DPDPA), Cybersecurity, IT Audits, IT SOX, SOC 1 & SOC 2 reporting, and Business Continuity Planning.

Dipesh is a Certified Information Systems Auditor (CISA) and holds an MBA in Information Systems and Security, along with a PG Diploma in Cyber Laws.

His broad expertise extends across multiple sectors such as BFSI, NBFCs, Manufacturing, Aviation, and Telecom.

Dipesh brings a holistic perspective to his work, with his interests in dramatics, filmmaking, and martial arts honing the creativity and adaptability needed to thrive in the dynamic technology risk domain.

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Gaurav Popli
Gaurav Popli
Partner - Business Risk Advisory
Gaurav Popli is a Partner in the Risk Advisory practice at Pierag. With over 15 years of experience in Risk Advisory, SOX compliance, and Statutory Audit, he specializes in helping organizations go beyond risk management to build resilience and create lasting business value. His career is marked by a deep commitment to clients, having worked extensively with both US SEC-registered and privately held companies. An expert in global talent strategy, Gaurav excels at building and leading high-performing offshore teams, effectively extending support and expertise to US-based clients with efficiency and scale. Gaurav is the go-to expert for organizations aiming to strengthening their control environment. He is a recognized specialist in SOX readiness and compliance, material weakness remediation, and controls rationalization. He has assisted public companies and IPO-bound organizations through the critical process of building robust, yet agile, internal control frameworks. Gaurav has spearheaded numerous initiatives focused on improving operational efficiency and control effectiveness. His approach involves reassessing SOX scoping through targeted risk assessments, rationalizing controls to eliminate redundant activities and reduce testing efforts and aligning processes with automation. Prior to joining Pierag, Gaurav played a defining role with EY GDS in the Assurance practice, serving the US East region. As a Senior Manager, he was instrumental in leading complex listed engagements, first-year audits and startup engagements. Education & Qualifications: Gaurav is a Chartered Accountant and holds a Bachelor of Commerce degree from Shri Guru Tegh Bahadur Khalsa College, University of Delhi.

Our specialists will walk you through feasibility, ROI models, and tailored operating structures for your business.